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Theyarealso responsible for creatingand
designingways tobetter helpclients andenhance
guest experience, suchaseasing theprocessof
booking throughdifferent tools like theworld-
classMarriottwebsiteand toll freenumbers;
ensuring thisway that guestswill haveagreat
travel experiencewithoutworryingabout time-
wastingandhecticprocesses.
Director of Egypt’sSales team, TarekAbdel
Rahman, added “Thehotel brands areverydiverse
toensure thatMarriott covers theneedsof every
traveler. From theRitzCarltonandBvlgari to
residential suites for long stays andeverything
inbetween! The 19brands serve luxuryaswell as
budget travelers.”
The focus isn’t alwayson sellingbut alsoon
improving the industry.With that inmind,
educational sessions areheld for travel agencies
inpartnershipwithMarriott to teach themabout
thehotel industry ingeneral, inorder tobetter
serve their clients aswell as thehotel guests
eventually.On theother hand, the teamworkson
improving the toolsguestsuse tobook their stay
or to improve their stay like theMobilecheck-in/
outApp. Every tool is createdwithguest needs
inmind. This takes a level of understandingof
thenewgeneration travelers and theentire travel
experience.
All of theseelements and tools combine together
toelevateTheMarriott portfolioof services.
Anexampleof that isMeetingsReimagined,
a serviceprovidedbyMarriott that changed
theexperienceofmeetings frommonotone to
dynamicandcreativity inducingatmospheres. This
breakthrough in service ismadepossiblewith the
helpof our salesgurus andallMarriott teamswho
work inanenvironment of support, harmonyand
teamwork.
